If you believe you have a valid ROT clause, which has been incorporated into the contract with the Company, you should contact the insolvency practitioner as soon as possible. You will then receive a questionnaire to complete which must be returned to the insolvency practitioner or their agent together with supporting documentation. You may be invited to the Company’s premises to view your goods and to make a schedule of the goods supplied but you will not be able to remove anything at that time. Your claim will be reviewed and if valid you will be able to collect the goods in question.